# MAXBURST — Frequently Asked Questions Answers to common questions about MAXBURST, a web design, web development, and digital marketing agency for manufacturing, aerospace, engineering, and B2B industrial companies. Source: https://www.maxburst.com/ ## About MAXBURST ### What is MAXBURST? MAXBURST is a digital agency that designs and develops custom websites and runs digital marketing for manufacturing, aerospace and defense, engineering, and B2B industrial companies. MAXBURST builds on WordPress, WooCommerce, and Shopify and connects websites to ERP, CRM, and inventory systems. ### Where is MAXBURST located? MAXBURST is headquartered at 399 Conklin Street, Suite 305, Farmingdale, NY 11735, on Long Island. MAXBURST also has offices at 127 West 30th Street, 9th Floor #989, New York, NY 10001, and 1110 Brickell Avenue, #400-43, Miami, FL 33131, and works with clients across the United States. ### How long has MAXBURST been in business? MAXBURST has operated since 2005 and was incorporated in New York in 2007 as MAXBURST Inc. Its partners bring more than 20 years of combined digital agency experience. ### Who leads MAXBURST? MAXBURST is led by a partnership of three individuals. Andrew Ruditser is Co-Founder & Lead Technology Coordinator, Donny Escolastico is Co-Founder & Art Director, and Brian Winum is Digital Marketing Director. ### Is MAXBURST the same company as MAXPlaces Marketing? No. MAXBURST and MAXPlaces Marketing, LLC are separate companies, both based in Farmingdale, New York, and owned by the same three-person partnership. MAXBURST designs, develops, hosts, and markets websites for its own clients at maxburst.com. ### What are MAXBURST's business hours? MAXBURST is open Monday to Friday, 9:00 am to 6:00 pm Eastern Time. Hosted sites are monitored around the clock, and clients can open support tickets after hours. ## Industries ### What industries does MAXBURST specialize in? MAXBURST's primary focus is manufacturing, aerospace and defense, engineering firms, and B2B industrial companies. MAXBURST also works with retail and ecommerce, professional services, technology and startups, fintech, construction, nonprofits, higher education, solar, restaurants, and tourism and hospitality organizations. ### Why does a manufacturing company need a specialized web design agency? Manufacturing buyers arrive with specific questions about tolerances, certifications, lead times, and industries served, and a generic site often cannot answer them. MAXBURST treats a manufacturing website as a technical sales tool built for engineers, procurement managers, and executives at the same time. ### How does MAXBURST handle aerospace and defense work that cannot be shown publicly? MAXBURST builds compliance-forward aerospace and defense websites that communicate capability while respecting classified programs, NDAs, and export-control restrictions. The site leads with the certifications and capability signals buyers check first. ### Who are MAXBURST's typical clients? MAXBURST primarily serves mid-sized, larger, and enterprise manufacturers, aerospace and defense suppliers, engineering firms, and B2B industrial brands. Typical buyers are owner-operators, C-level executives, and marketing managers. ## Services and Platforms ### What services does MAXBURST offer? MAXBURST offers web design, web development, ecommerce solutions, WooCommerce development, Shopify web design, search engine marketing, local search marketing, company branding, media planning and buying, social media marketing, and website hosting and support. ### Does MAXBURST build on WordPress or Shopify? MAXBURST builds on both. MAXBURST develops WordPress and WooCommerce websites and Shopify and Shopify Plus stores, and recommends the platform based on how the client sells. MAXBURST is a Shopify Solution Provider and a Pressable partner. ### Should a manufacturer use WordPress or Shopify? It depends on whether the manufacturer actually sells through checkout. MAXBURST uses a six-question test covering quote-based buying, product attribute complexity, upstream product data, product documents, buyer-specific catalogs, and fulfillment rules; with two or fewer yes answers, MAXBURST considers Shopify probably the right call. Quote-driven, specification-heavy catalogs usually fit WooCommerce on WordPress better, as explained in "WordPress vs Shopify for Manufacturing & B2B Industrial – The Real Test." ### What is a catalog-only WooCommerce site? A catalog-only WooCommerce site uses WooCommerce's full product system, including attributes, variations, categories, search, and structured data, with the cart, prices, and payment step switched off. MAXBURST builds these for manufacturers whose buyers request quotes instead of checking out. ### What is a quote basket? A quote basket lets B2B buyers add products and quantities the way they would to a shopping cart, then submit them as a single quote request with notes and files attached. MAXBURST routes these requests into the client's CRM so sales teams receive structured requests. ### Can MAXBURST integrate a website with an ERP or CRM? Yes. MAXBURST integrates websites with ERP, CRM, PIM, and inventory management systems, including product data imports that stay in sync with the source and lead routing into Salesforce, HubSpot, or another CRM. ### Does MAXBURST do SEO and AI search optimization? Yes. MAXBURST's search engine marketing service covers keyword research, technical SEO, white-hat link building, and Generative Engine Optimization (GEO), which structures a website for AI-powered search engines. MAXBURST does not guarantee rankings or placement in AI-generated answers. ### Does MAXBURST host websites? Yes. MAXBURST hosts client websites on dedicated Digital Ocean servers with weekly backups, operating-system and website-level firewalls (Wordfence), SFTP access, and uptime monitoring. Hosting fees appear monthly on each proposal, and annual payment receives a 10% discount. ## Process ### What is IXO (Intelligent Experience Optimization)? Intelligent Experience Optimization (IXO) is MAXBURST's integrated team approach. Digital marketing strategists, experience-focused designers, and developers collaborate from day one, so SEO, AI visibility, content structure, and conversion planning are built into a website's foundation. ### What is MAXBURST's S.T.E.P. Process? The S.T.E.P. Process is MAXBURST's four-phase delivery framework: Strategy, Technology, Execution, and Performance. Performance continues after launch, with ongoing monitoring of search and AI visibility, user behavior, and content. ### Does MAXBURST support websites after launch? Yes. MAXBURST provides ongoing support covering site maintenance, security updates, performance monitoring, content updates, and continuous optimization, with a dedicated project manager as the point of contact. ### Does MAXBURST redesign existing websites? Yes. MAXBURST redesigns existing websites, either keeping the current corporate style or creating a new image, and offers a free website evaluation to companies considering a redesign. ## Pricing ### How much does MAXBURST charge for a website? MAXBURST does not publish fixed website project pricing. Each project is quoted in a written proposal after a request through the MAXBURST quote form at https://www.maxburst.com/request-a-quote/. ### How much are MAXBURST's website support plans? MAXBURST's monthly support plans are Start-up at $99.00 per month for up to 1 hour, Standard at $189.00 for up to 2 hours, Advanced at $269.00 for up to 3 hours, Professional at $349.00 for up to 4 hours, and Elite at $439.00 for up to 5 hours. Hours used depend on request complexity. ### Does MAXBURST offer a free evaluation? Yes. MAXBURST offers a free website evaluation for companies considering a redesign. Requests go through https://www.maxburst.com/request-a-quote/.